Careers and job opportunities at Giant Transporter Indonesia logistics

A GIANT CAREER BEGINS HERE.

In a world where logistics drives progress, a career must be more than a job. It must carry a purpose. At GIANT, every position contributes to something larger: moving industries, protecting critical cargo, and connecting markets across Indonesia and beyond.

Step Into a Career With Purpose and Scale.

Since 2016, Giant Transporter Indonesia has been trusted to deliver world-class logistics solutions, with a strong focus on cold chain, ISOtank operations, and freight forwarding.

Our teams connect businesses across Indonesia and to the world, ensuring sensitive cargo moves with care, compliance, and reliability.

Logistics team collaboration at Giant Transporter office

The People Behind Our Strength.

Our success comes from innovation, efficiency, and the dedication of our people. At Giant, we foster a culture built on integrity, collaboration, and continuous growth. Whether your path is in operations, sales, customer service, or beyond, you will find opportunities to learn, lead, and make an impact in a fast-growing industry.

Joining GIANT Means:

  • Contributing to the safe and efficient movement of goods across Indonesia and global routes.
  • Access to professional development, training, and career advancement.
  • Working in a collaborative environment that values ideas and innovation.
  • Being part of a dynamic team within a rapidly expanding company.

If you are adaptable, driven, and ready to grow, join us and help shape the future of logistics in Indonesia.

Find Your Next Role

CAREERS OPPORTUNITIES

Customer Service

Our focus is providing timely support and solutions to clients throughout the shipping process. This includes handling inquiries, tracking shipments, resolving delivery issues, coordinating with operations teams, and ensuring smooth communication from pickup to final delivery. The goal is to maintain high customer satisfaction by delivering accurate information, quick responses, and reliable service.

Operations

Manages daily transportation and delivery activities, ensuring efficient scheduling, route planning, and compliance with safety and service standards to keep the supply chain running smoothly.

Sales

Develops and maintains client relationships, identifies new business opportunities, and promotes logistics services to meet revenue targets and customer needs.

Finance

Oversees budgeting, financial planning, and cash flow management to ensure profitability and accurate reporting for the company's operations.

Accounting

Handles bookkeeping, prepares financial statements, reconciles accounts, and ensures compliance with tax regulations and internal financial policies.

Procurement

Negotiates services at the best value, negotiates contracts, and maintains supplier relationships to support operational needs.

Explore our Vacant Positions

Filter by Location:

Customer Service

Location: Jakarta

KEY RESPONSIBILITIES:

  • Serve as the primary point of contact for customers, ensuring clear and transparency communication.
  • Handle customer inquiries, complaints, and requests efficiently, providing effective solutions.
  • Coordinate with internal teams (operations, documentation, transport) to ensure smooth handling of shipments.
  • Track and monitor shipments, proactively updating customers on status and resolving any delays or issues.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
  • Manage service agreements and ensure compliance with company standards and customer requirements.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Good Attitude, Initiative, Proactive, and Attention to detail.
  • Fresh Graduate is welcome.
  • Experienced in EXIM is a plus.
  • Good communication skills & Negotiation skills.
  • Can work under pressure

    • APPLY

    Customer Service

    Location: Surabaya

    KEY RESPONSIBILITIES:

  • Serve as the primary point of contact for customers, ensuring clear and transparency communication.
  • Handle customer inquiries, complaints, and requests efficiently, providing effective solutions.
  • Coordinate with internal teams (operations, documentation, transport) to ensure smooth handling of shipments.
  • Track and monitor shipments, proactively updating customers on status and resolving any delays or issues.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
  • Manage service agreements and ensure compliance with company standards and customer requirements.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Good Attitude, Initiative, Proactive, and Attention to detail.
  • Fresh Graduate is welcome.
  • Experienced in EXIM is a plus.
  • Good communication skills & Negotiation skills.
  • Can work under pressure

    • APPLY

    Sales Manager

    Location: Surabaya

    KEY RESPONSIBILITIES:

  • Develop and implement effective sales strategies to achieve company revenue targets.
  • Lead, manage, and motivate the sales team to maximize performance.
  • Identify and develop new business opportunities in freight forwarding (air, sea, and land).
  • Manage key accounts and maintain strong relationships with customers and business partners.
  • Conduct sales meetings, customer visits, and business negotiations.
  • Monitor market trends, competitor activities, and customer needs.
  • Prepare sales forecasts, budgets, and performance reports for management.
  • Coordinate closely with operations, customer service, and finance teams to ensure service excellence.
  • Ensure compliance with company policies and industry regulations.


    • REQUIREMENTS:

  • Male/Female
  • Fluent in English is Mandatory
  • Fluent in Mandarin is a Plus
  • Bachelor's Degree (S1) in Business, Transportation, Logistics, or a related field.
  • Minimum 3 years of experience as a Sales Manager in the Freight Forwarding or Logistics industry, with a strong focus on sales and business development.
  • Strong understanding of freight forwarding operations, pricing structures, Incoterms, and logistics documentation.
  • Excellent leadership and team management skills, with experience in leading and developing a sales team.
  • Strong negotiation, presentation, and communication skills.
  • Ability to build and maintain long-term relationships with customers, agents, and partners.
  • Good analytical and strategic thinking skills to develop effective sales strategies.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word).
  • Good command of English, both written and spoken.

    • APPLY

    Sales Executive

    Location: Surabaya

    KEY RESPONSIBILITIES:

  • Proactively identify, approach, and secure new customers.
  • Develop and execute effective sales strategies to achieve targets.
  • Conduct client meetings and negotiations to close business deals.
  • Prepare and deliver proposals, quotations, and service agreements tailored to customer needs.
  • Build and maintain long-term customer relationships to drive repeat business and customer loyalty.
  • Collaborate with internal teams (operations, customer service, documentation) to ensure smooth onboarding and service delivery for new clients.
  • Monitor market trends, competitors, and industry developments to identify opportunities and risks.
  • Represent the company professionally.
  • Provide regular feedback to management on customer needs, product improvement opportunities, and overall market insights


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Strong Communication Skill.
  • Negotiation & Closing Deals.
  • Persistent & Disciplined.
  • Active & Willing to Learn

    • APPLY

    Finance AP

    Location: Surabaya

    KEY RESPONSIBILITIES:

  • Process vendor invoices and verify accuracy against system.
  • Schedule and execute payments to suppliers, vendors, and service providers.
  • Maintain proper documentation of all payables and ensure compliance with policies.
  • Reconcile vendor statements and resolve any payment discrepancies.
  • Liaise with vendors and internal departments to handle invoice/payment queries.
  • Processing settlement for invoices that have been paid.
  • Follow up invoice vendor.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Minimum of 1 year experience in the industrial sector.
  • Prior Work Experience in the finance field.
  • Ability to work effectively under pressure.
  • Demonstrates professionalism, initiative, proactiveness, and attention to detail.

    • APPLY

    Accounting

    Location: Surabaya

    KEY RESPONSIBILITIES:

  • Manage daily accounting processes, including transaction recording and reconciliation.
  • Monitor and process payments, collections, and cash receipts.
  • Support the team in handling ad-hoc accounting and financial reporting tasks.
  • Ensure compliance with accounting principles, company policies, and applicable regulations.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Good Attitude, Initiative, Proactive, and Attention to detail.
  • Education minimum S1 (Finance, Accounting, Banking, And other Similar Major).
  • Minimum 2 years experience in finance/accounting.
  • Ability to work under strict reporting deadlines.
  • Have a sense of managing skills and have experience in working with team.

    • APPLY

    Customer Service

    Location: Medan

    KEY RESPONSIBILITIES:

  • Serve as the primary point of contact for customers, ensuring clear and transparency communication.
  • Handle customer inquiries, complaints, and requests efficiently, providing effective solutions.
  • Coordinate with internal teams (operations, documentation, transport) to ensure smooth handling of shipments.
  • Track and monitor shipments, proactively updating customers on status and resolving any delays or issues.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
  • Manage service agreements and ensure compliance with company standards and customer requirements.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Good Attitude, Initiative, Proactive, and Attention to detail.
  • Fresh Graduate is welcome.
  • Experienced in EXIM is a plus.
  • Good communication skills & Negotiation skills.
  • Can work under pressure

    • APPLY

    Sales Executive

    Location: Medan

    KEY RESPONSIBILITIES:

  • Proactively identify, approach, and secure new customers.
  • Develop and execute effective sales strategies to achieve targets.
  • Conduct client meetings and negotiations to close business deals.
  • Prepare and deliver proposals, quotations, and service agreements tailored to customer needs.
  • Build and maintain long-term customer relationships to drive repeat business and customer loyalty.
  • Collaborate with internal teams (operations, customer service, documentation) to ensure smooth onboarding and service delivery for new clients.
  • Monitor market trends, competitors, and industry developments to identify opportunities and risks.
  • Represent the company professionally.
  • Provide regular feedback to management on customer needs, product improvement opportunities, and overall market insights


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Strong Communication Skill.
  • Negotiation & Closing Deals.
  • Persistent & Disciplined.
  • Active & Willing to Learn

    • APPLY

    Sales Support

    Location: Medan

    KEY RESPONSIBILITIES:

  • Provide administrative support (Handle sales inquiry and provide price) to the sales team.
  • Coordinate with internal departments to ensure smooth order processing and delivery.
  • Maintain good relationship with vendor.
  • Negotiate with vendor for better price.
  • Fill in cost buying and selling into system.


    • REQUIREMENTS:

  • Male/Female.
  • Fluent in English (Active and Passive).
  • Fluent in Mandarin is a Plus.
  • Good Attitude, Initiative, Proactive and Attention to Details.
  • Fresh Graduate is welcome.
  • Experienced in EXIM is a Plus.
  • Good Communication Skills & Negotiation Skills.
  • Can Work Under Pressure.

    • APPLY

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